A conflict in the workplace is not uncommon. A workplace conflict battled out on Facebook, however, pulling in co-workers and the company, is not something you see every day.
It happened at my company. And Human Resources asked that my team, the corporate social media team, do something about it. The fact that it was happening outside business hours was a complication.
It was a nasty fight. Things someone would never say in an office setting were erupting on a daily basis. Friends and family members were egging the two combatants on. At the time, social media were relatively new, and this was something new on social media. Twitter trolling parties were already common, but I’d never seen two fellow employees arguing on Facebook.
To continue reading, please see my post today at Literary Life.